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Families & Corporations
28 articles
How do I close my account?
How do I pause my account?
How do I edit or remove my credit card?
How do we store credit card information?
How do I view the invoices and payments I’ve made?
Why haven't I heard back from CassiesCardinals.com?
Which days are holidays and holiday rates?
Why am I being charged a cancellation fee?
View all articles in “Families & Corporations”
Cardinals
16 articles
Why wasn't my profile photo approved?
What's the dress code?
When will I get paid?
How do I fill out my profile?
When do I receive my referral bonus?
How do I edit or update my schedule + hours of availability?
I can’t make a booking, how do I edit/cancel?
How do I edit or cancel a booking?
View all articles in “Cardinals”
New Client FAQs
15 articles
How do you find your Cardinals?
What's your refund policy?
Why is there a 20% upfront deposit?
What’s the difference between a full-time placement and on-demand placements in the membership web app?
Why do you offer full-time placements and a membership based web app?
How fast can you find me a full-time Cardinal?
If I pay for a full-time placement and also want to book on a on-demand basis, do I have to pay for access to the membership-based app?
What is included in the initiation fee?
View all articles in “New Client FAQs”
